Looking Forward to 2020, Here are 10 Themes for News


How are people using established and emerging technology? How do they use technology to understand the news? As a research team made up of designers, software developers, researchers and writers at The New York Times, we interview consumers and experts to find answers to these questions. In our human-centered design research process, we believe that in order to grasp how media is evolving, it’s important to start with people.

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