Looking Forward to 2020, Here are 10 Themes for News
THE NEW YORK TIMES
How are people using established and emerging technology? How do they use technology to understand the news? As a research team made up of designers, software developers, researchers and writers at The New York Times, we interview consumers and experts to find answers to these questions. In our human-centered design research process, we believe that in order to grasp how media is evolving, it’s important to start with people.
